Credit Guide
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Placeholder — review required. This page is a structural placeholder. The presence of this page does not mean any regulatory or legal requirement has been satisfied. Each section below describes what the final wording needs to cover.
About this credit guide
Explain the purpose of the credit guide and when it is provided.
Who we are
Legal name, trading name, contact details, ABN, and the credit licence or credit representative number that actually applies.
The services we provide
The credit assistance provided, the types of credit contracts covered, and any limitations.
Lenders we work with
The lenders the business is accredited with. Do not state a number of lenders unless it is accurate and current.
Fees and commissions
Fees payable by the client, and commissions or other benefits received from lenders or third parties.
Responsible lending
The assessment obligations that apply, and how a client may request a copy of the assessment.
Complaints and dispute resolution
The internal process and the external dispute resolution scheme, including contact details.